Aside from the test drive and signing of paperwork, the entire process was done by email and phone. Everyone was prompt and professional. Great experience!
I just moved back from Germany and at the time could only communicate through email. Brent was Extremely patient throughout the process and my million or so questions and concerns. Once I arrived at the dealership, Brent had the truck ready to go! We talked Price, packages and just in general; Brent is genuine and sets a good representation of Wilson County Motors. Oh, and those sugar cookies in the waiting area! I had a few! I returned my rental car the following day at the Nashville airport; Brent awesomely came and picked me up. Now I'm driving my new truck. Thank you Brent!!
I have three wonderful experiences with this dealership. In 2007 when I needed some advice concerning purchasing a vehicle, I met Mitchel and he was extremely kind in advising me about my situation. I did not forget about his willingness to help, and his kindness. In 2016 when my Mom in Law needed a new vehicle, I recommended she go to Wilson Co Motors to take a look. (we live in Murfreesboro). My wife and I went with her, and I was impressed with the low pressure sales experience. Not personally having a car payment for the last several years has been great, but my wife and I were in a situation where we needed a newer, dependable vehicle. Don't get me wrong, both our 99 Silverado with 256,000 miles and our Equinox with 202,000 miles are still going strong! I contacted Wilson Co. Motors and spoke with Brandon, after a 2015 Certified Pre-Owned Traverse caught my eye. He answered many questions via text and phone. My family went the next day to look at this vehicle, and Austin was a great salesman. Certainly there was some negotiating that went on, but it was not this painful haggle over price like I had experienced years ago. I had also done my research and knew what I felt comfortable paying. Once we settled on a price, Belinda was great at explaining the different finance options. We remembered her from two years prior, when my mom in law purchased her car. Everyone we have dealt with at Wilson Co. Motors are kind, professional, and they provide a GREAT experience. I can not say enough good things about this company. I think the 92 years of business within the same family speaks volumes. I would honestly drive past 10 dealerships to get to this one!
Must commend managment for bringing Marcos Dos Santos onboard! Marco “hosted” my wife and I when we recently looked at vehicles at the lot. He was incredibly informative and knowledgeable about the vehicles we test drove and asked about. Because we were traveling, Marcos made sure to stay in contact regarding vehicles we wanted. He was never pushy, and always kept his word when I needed him to get back to me about a particular SUV. Truly, one of the better car shopping experiences I’ve had with a salesperson in the last two decades!
This was our first time buying a non used vehicle and I have to say I was impressed. Tom was very helpful in making sure we got all the features we asked for in our new car. Even though it took a little time to find the car it turned out to be perfect.
Everyone was very nice and helpful. Ordered my vehicle and it came on early. Have also used the service department on the past and the are great as well.
What a great experience! Austin greeted us while we were perusing the used inventory. He was polite, helpful, respectful of both our wants and budget, and he was very accommodating of our young daughter. Austin provided excellent customer service and completely exceeded our expectations for the entire process of purchasing a new (to us) car for our family. Thanks Austin, it may not be for a while, but we will be back!
I began coming to the dealership for some general service and through time found that the people working there always exude kindness. They're knowledgeable and professional without some of the pushiness of other dealers. I worked with Rod and his service was second to none, he was generous with his time and always went the extra mile. Thanks again for a great experience
Austin was amazing to work with! He did not push and let us find exactly what we wanted. He worked so hard to make sure we stayed within our budget and still got everything we wanted. I love my Tahoe and so glad I got the pleasure to work with Austin!