Everyone was very nice and helpful. Ordered my vehicle and it came on early. Have also used the service department on the past and the are great as well.
What a great experience! Austin greeted us while we were perusing the used inventory. He was polite, helpful, respectful of both our wants and budget, and he was very accommodating of our young daughter. Austin provided excellent customer service and completely exceeded our expectations for the entire process of purchasing a new (to us) car for our family. Thanks Austin, it may not be for a while, but we will be back!
I began coming to the dealership for some general service and through time found that the people working there always exude kindness. They're knowledgeable and professional without some of the pushiness of other dealers. I worked with Rod and his service was second to none, he was generous with his time and always went the extra mile. Thanks again for a great experience
Austin was amazing to work with! He did not push and let us find exactly what we wanted. He worked so hard to make sure we stayed within our budget and still got everything we wanted. I love my Tahoe and so glad I got the pleasure to work with Austin!
RJ/ Tom/ Louis / Angela are the best! I have always had a good experience at this dealership! Let’s not forget about Randy Jackson he is working among the. Best as well!
My husband and I wasn't sure which vehicle would fit best for us. Josh took time to explain about various perks of each vehicle. He was not pushy but guided us through the process with integrity and patience. Awesome salesman.
Excellent experience. Only complaint was one of the financial people were out so we were backed up for a while waiting on that. Otherwise excellent!
Go see Austin Cox for any automotive needs. He is knowledgeable friendly and doesn’t try to sell you what you don’t need. Whole experience was very fast too.
My girlfriend and I came to this dealer to look at the Equinox and Malibu. Upon arriving we were immediately directed to Josh for assistance. We told him the 2 cars we were interested in test driving and within a few minutes we were out the door and ready to drive. By this point, Josh has been respectful, helpful, and very relaxed. During the drives, Josh was telling us all about the features and was very friendly and personable. We told Josh that one of our fears with buying a SUV was that it would be wider than the Chevy Cruze we we're replacing and would be unable to fit it in the 2 car garage with my car. What does Josh do? Josh goes and drives one of the Chevy Cruze from the lot and lines it with the Equinox so we could tell. After not being satisfied that we could just eye ball it, Josh brought us inside to look up the dimensions of my girlfriend's car and of the Equinox we were interested in. Josh never seemed frustrated, or annoyed, or anything other than helpful. Finally, we told Josh that we didn't want to make a commitment on the spot and that we had a few other non-Chevy vehicles we wanted to try. Josh gave us advice and the knowledge he had on those cars, wished us luck, and handed us a business card. Typically, a salesman will just shut off once they know you don't want to buy what they are selling but not Josh. Josh is the reason I will come back to Wilson County for a new Chevy. I have had very bad run-ins with car salesman before but Josh is one of the good ones.
I was offered a deal that made my head shake. The dealer said if I was willing to come in and listen to their offer, that it would be well worth my time. Long story short, traded my 2015 for a 2018 Chevy Silverado and I walked away after the deal was done paying less per month, bed cover, side bars and weathertec floor mats. PLUS, our sales person was Melody Pollard, simply amazing! She really made the whole process great! The finance was so easy Mrs. Kathleen Crumby was fantastic!